Community Portal

Easy Reads

Clear, easy-to-read guides you can read on screen or save to your device.

Guides & Information

Active Support

The Active Support Easy Read Guide explains how people can be supported to take part in everyday activities and live more independent lives. It shows how tasks can be broken down into small, manageable steps so individuals can achieve their goals. The guide also explains different ways support can be given, such as asking, prompting, instructing, and demonstrating, helping people build confidence while learning new skills.

Adult Protection

The Adult Protection Easy Read Guide – Say No to Abuse explains what abuse is and helps people understand how to stay safe. It describes different types of abuse, including physical, sexual, emotional, financial, neglect, and discriminatory abuse, using clear language and visuals. The guide also explains where abuse can happen, who might cause harm, and encourages people to tell someone they trust so they can get help and support.

Advocacy

The Advocacy Easy Read Guide explains what advocacy is and how an advocate can help people express their views, make decisions, and stand up for their rights. It describes the role of an advocate, the support they can provide in meetings or important decisions, and the key principles they follow to ensure support is fair, independent, and focused on the person’s needs.

Cherwell Green Complaints Process

The Complaints Process as a Cherwell Green Tenant – Easy Read Guide explains how tenants can raise a complaint if something goes wrong or they feel let down. It outlines what a complaint is, how to make one, what will happen after a complaint is made, and how issues will be investigated and resolved. The guide also explains the two-stage complaints process and where to go for further support, including contacting the Housing Ombudsman if the issue is not resolved.

Consultation with individuals in receipt of services

The Consultation with Individuals in Receipt of Services – My Money Easy Read Guide explains how people are supported to understand and manage their money while receiving services. It outlines how finances are used for bills, shopping, and activities, how individuals can access their own money, and the support available to help them manage bank accounts and spending. The guide also explains how financial records are checked, how decisions about purchases are made, and how support is provided to ensure money is handled safely and in the person’s best interest.

DNACPR

The DNACPR/DNR Easy Read Guide explains what cardiopulmonary resuscitation (CPR) is and what a Do Not Attempt Cardiopulmonary Resuscitation (DNACPR) decision means. It helps people understand how these decisions are made by individuals and healthcare professionals, why a DNACPR might be recommended, and reassures readers that it only relates to CPR and does not stop other care or treatment. The guide also explains people’s rights to ask questions, request a review, and receive support to understand the decision.

Equality & Diversity

The Equality & Diversity Easy Read Guide explains the importance of treating everyone fairly and with respect. It describes what discrimination is and highlights how PossAbilities promotes equality, challenges bullying and racism, and supports people of all backgrounds, identities, and abilities to have equal access to opportunities and community life.

Fire safety at Christmas time

The Fire Safety at Christmas Time Easy Read Guide provides simple advice to help people stay safe during the festive season. It explains how to reduce fire risks when using Christmas trees, lights, candles, and decorations, and highlights the importance of smoke alarms and safe electrical use. The guide also explains what to do in an emergency, including leaving the building quickly and calling 999.

GDPR Information

Description: The GDPR Information Easy Read Guide explains how personal information is collected, used, and protected under the General Data Protection Regulation (GDPR). It helps people understand what personal data is, why organisations collect it, and their rights to access, correct, or ask for their information to be removed. The guide also explains consent, data breaches, and how individuals can request to see the information held about them.

Looking After Your Mouth & Teeth

The Looking After Your Mouth & Teeth Easy Read Guide explains how to keep your mouth healthy through good daily habits. It provides simple guidance on brushing teeth, caring for dentures, eating healthy foods, visiting the dentist regularly, and understanding the risks of smoking and too much sugar. The guide also highlights signs of mouth problems, including mouth cancer, and encourages people to ask for help and seek advice if they notice any changes.

Health & Wellbeing

The Health & Wellbeing Easy Read Guide explains how people are supported to stay healthy and live well. It outlines the importance of making healthy choices, accessing regular health checks, and getting the right support when feeling unwell. The guide also explains how PossAbilities promotes wellbeing, helps identify health needs early, and supports individuals to access services such as doctors, dentists, and other health professionals.

Healthy Food

The Healthy Food Easy Read Guide explains the importance of eating a balanced diet to support good health and wellbeing. It provides simple guidance on choosing a variety of foods from different food groups, including fruit and vegetables, carbohydrates, protein, and dairy, while limiting foods high in fat, salt, and sugar. The guide also highlights the importance of drinking enough fluids and making healthy food choices to maintain a healthy weight and overall wellbeing.

Healthy Eating

The Healthy Eating Easy Read Guide explains how to make healthy food and drink choices to support overall health and wellbeing. It provides simple advice about eating a balanced diet, including fruit and vegetables, starchy foods, protein, and dairy, while limiting foods high in sugar, fat, and salt. The guide also highlights the importance of drinking enough fluids and encourages people to ask staff for support or attend healthy eating workshops if they need help making healthier choices.

Human Rights Policy

The Human Rights Easy Read Guide explains what human rights are and why they are important for everyone. It outlines key rights such as the right to life, freedom, privacy, safety, and being treated fairly without discrimination. The guide helps people understand their rights, how they should be treated, and what to do if they feel their rights are not being respected.

Looking After Yourself In The Sun

The Looking After Yourself in the Sun Easy Read Guide provides simple advice on how to stay safe and healthy in hot weather. It explains the importance of drinking plenty of fluids, staying in the shade during the hottest parts of the day, wearing suitable clothing and sun protection, and using sunscreen correctly. The guide also explains what to do if you feel unwell or get sunburnt and encourages people to ask for help if needed.

Making health and social care infomation accessible

Description: The Making Health and Social Care Information Accessible Easy Read Guide explains the Accessible Information Standard and why it is important for people to receive information in ways they can understand. It outlines how health and social care organisations must identify and record communication needs, provide information in accessible formats such as Easy Read, braille, or large print, and offer communication support where needed so everyone can access services equally.

Mental Capacity Act

This guide explains your rights when making choices. It tells you how people should support you to make your own decisions.

Policy Forum 2018

This document is about a group that meets every month to talk about the rules at PossAbilities. They help change these rules into Easy Read so they are simpler for everyone to understand.

Positive risk taking

This guide explains how you can take risks to try new things and live the life you want. It helps you think about how to stay safe while making your own choices.

PREVENT

This guide explains how to stay safe from people who try to make others do harmful or violent things. It tells you who to talk to if you are worried about yourself or someone else.

Private information

This guide explains how we keep your personal information safe and private. It tells you when we might need to share your information and how you can talk to us if you are not happy.

Quality Assurance

This guide explains how we check our services to make sure you are safe and happy. It tells you how we use your feedback to provide the best care and support possible.

Quality Checkers

This guide is about people who use support services checking to see if those services are good. It explains how they will ask you questions to make sure you are getting the right help.

Quality Improvement Process

This document explains how a team checks our services to make sure they are safe and working well. It shows how the team works with staff and the people we support to make things even better.

Relationship and sexuality Policy

This guide explains your right to have different kinds of relationships and how staff will support your choices. It also talks about your right to privacy and how to stay safe.

Road Safety during the winter months

This guide tells you how to stay safe when walking near roads in the winter. It explains how to be seen in the dark and how to cross the road safely.

Safe use of mobile phones

This guide explains how to stay safe while using your mobile phone. It tells you how to keep your phone secure and how to protect your privacy.

Sepsis

This guide explains what sepsis is and how to spot the early signs. It tells you what to do and how doctors can help you get better.

Service User Involvement

This guide tells you how you can have a say in your support. It explains the different ways you can share your ideas to help plan your services and your life.

Understanding why staff leave

This guide explains why staff might leave their jobs and what happens when they go. It tells you about meeting new staff and how to stay in touch with people who leave.

What is Health and Safety

This document explains how to stay safe at home. It gives simple tips on how to prevent fires, avoid falls, and keep your home clean and healthy.

Whistleblowing

This guide explains how to tell someone if you see something wrong or scary happening at work. It tells you how to report your concerns and how the company will help you.

Your right to privacy

This guide explains your right to privacy and making your own choices. It tells you how staff should respect your personal space, your letters, and your body.

Appointeeship Easy Read

This document explains how PossAbilities can help manage your benefit money if you cannot do it yourself. It tells you how to apply for this help and how the money will be used to pay your bills.